COVID-19 Testing

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Predicine has partnered with CityHealth to offer COVID-19 testing solutions. The COVID-19 test offered is intended for use with patients who met the CDC’s current guidance for evaluation of COVID-19 infection. Please book a sample collection appointment through CityHealth.

COVID-19 Testing Options

Molecular PCR Testing

COVID-19 IgM Antibody Testing

COVID-19 IgG Antibody Testing

The “gold standard” for SARS-CoV-2 viral testing. Available to anyone who is suspected as having SARS-CoV-2 based on risk of exposure and/or symptoms.

Samples are obtained CityHealth’s collection site and sent to Predicine. Results are available online within 24 – 48 hours from the time a sample is collected. Rush order with same-day test result available.

If you have been infected with SARS-CoV-2 at some time in the past, you will have specific antibodies IgM that resulted from a previous infection with SARS-CoV-2. This test detects IgM antibodies. When IgM is detected you may still be infected, or you may have recently recovered from a COVID-19 infection.

Serological samples are obtained at CityHealth’s collection site and sent to Predicine. Results are available online within 24 – 48 hours from the time a sample is collected. Rush order with same-day test result available.

If you have been infected with SARS-CoV-2 at some time in the past, you will have specific antibodies IgG that resulted from a previous infection with SARS-CoV-2. This test detects IgG antibodies that develop in most patients within 7 to 10 days after symptoms of COVID-19 begin. These antibodies indicate that you may have had COVID-19 in the recent past and have developed antibodies that may protect you from future infection.

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Pre-travel covid-19 test

A Trusted Partner of Hawai‘i’s Pre-travel Testing Program

In partnership with CityHealth, Predicine offers sample collection options at selected Bay Area locations including San Francisco, Oakland Airport, Sacramento Airport, Hayward, Dublin and Livermore.

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How It Works

1. Sample collection

Order test or book an appointment through CityHealth.

Book appointment

2. Sample transport

Ship collection kit to Predicine’s laboratory in Hayward, CA.

3. Test analysis

Predicine performs FDA and EUA authorized COVID-19 tests.

4. Access results online

Access test results online.

COVID-19 TEST FOR WORKPLACE

COVID-19 Testing Solution for Businesses and Institutions

Discounts for bulk and enterprise subscription packages available.

The Right Test at the Right Time

FAQ

What type of test is this?

COVID-19 RT-PCR Molecular Test: This test uses a swab to collect material, including physical pieces of coronavirus, from the anterior portion of the nose. A positive result indicates that viral genetic material is present, but it does not indicate that bacterial or other infections also are present. A negative result indicates that the SARS-CoV2 virus that causes the COVID-19 disease was not found. It is possible to have a very low level of the virus in the body with a negative test result.

Antibody test for IgM: This test detects IgM antibodies. IgM is usually the first antibody produced by the immune system when COVID-19 virus attacks. A positive IgM test indicates that you may have been infected and that your immune system has started responding to the virus. When IgM is detected you may still be infected, or you may have recently recovered from a COVID-19 infection.

Antibody Test for IgG: This test detects IgG antibodies that develop in most patients within 7 to 10 days after symptoms of COVID-19 begin. IgG antibodies remain in the blood after an infection has passed. These antibodies indicate that you may have had COVID-19 in the recent past and have developed antibodies that may protect you from future infection. It is unknown at this point how much protection antibodies might provide against reinfection.

How is my sample for testing collected?

You could get your sample collected for testing by onsite sample collection via CityHealth or at-home sample collection kit. At-home sample collection kits will be available in January 2021.

The RT-PCR test sample is collected by inserting a swab into your nostril approximately 1 inch into the nasal passage (midway) with the most visible drainage or the nostril that is most congested if drainage is not present. The swab is rotated several times, removed gently and this process is repeated on the other side.

Venous blood is collected onsite by medical professionals for IgM/IgG antibody test.

How and when will I get results?

You will be tested in one of two ways. Rapid-result testing is generally returned in person within 30-45 minutes of specimen collection. Molecular PCR tests are sent to Predicine from CityHealth Urgent Care’s collection site, which may return results within 24 – 48 hours from the time a sample is collected. Rush order with same-day test result available.

Do I need an appointment?

Yes, all tests must be scheduled via CityHealth Urgent Care. Every individual who wants a test must make an appointment at norcalcovid19testing.com

What will my results tell me?

COVID-19 RT-PCR Molecular Test:

If you test negative for COVID-19, you probably were not infected at the time your sample was collected. However, that does not mean you will not get sick. The test result only means that you did not have COVID-19 at the time of testing. You might test negative if the sample was collected early in your infection and test positive later during your illness. You could also be exposed to COVID-19 after the test and get infected then. This means you could still spread the virus. If you develop symptoms later, you might need another test to determine if you are infected with the virus that causes COVID-19.

If you test positive for COVID-19, you most likely* do currently have an active COVID-19 infection and can give the virus to others. It is recommended that if you test positive for COVID-19 that you stay home* and follow CDC guidance on steps to take if you are sick. *If you are a healthcare or critical infrastructure worker, notify your work of your test result.

COVID-19 IgG/IgM Antibody Tests:

If you test negative for antibody test, the test did not detect the presence of antibodies.

If you test positive for antibody test, you have antibodies that likely resulted from a previous infection with SARS-CoV-2, or possibly a related coronavirus.

*No test is ever perfect. All tests occasionally result in false positive results (the test result should be negative because you DO NOT have COVID-19 but comes back positive) or false negative results (the test result should be positive because you DO have COVID-19, but comes back negative). Sometimes the results are not definitive (the result is unclear, and you don’t know if it is positive or negative). For this and other reasons, results should always be reviewed by a healthcare professional.

Is a pre-travel COVID-19 test required prior to my travel?

Travels to China:

Beginning November 6, 2020, all passengers flying to China are required to have a negative certificate for COVID-19 RT-PCR test and negative serum COVID-19 IgM antibody test, within 48 hours of departure.

Travels to Hawaii:

All travelers must have a negative test result from a trusted testing partner before beginning the final leg of their trip. Anyone without a negative test result prior to departure must quarantine upon arrival.

I Have More Questions. How Can I Get Support?

Predicine has set up a COVID-19 Test Helpline to assist patients with inquiries about their tests. The email address is covid19@predicine.com. The team is responding to emails as soon as possible.

COVID-19 RT-PCR + IgM/IgG Test